FAQs

We primarily purchase diabetic test strips. See the list of Supplies We Buy. If you have other diabetic supplies, reach out, and we’ll see if we can accommodate them.

We buy supplies that are in brand-new condition, factory-sealed, and have a reasonable expiration date. Send us clear pictures of your supplies for a quick assessment. How to Take Photos of Your Supplies.

The value is determined based on the brand, model, demand, and expiration date of the supplies. We aim to offer you the most competitive price in the market.

We provide payments through various methods, checks, and online platforms (PayPal & Venmo). You can choose the most convenient option for you during the selling process.

No, checks are not sent certified through the mail.

No, you don’t have to certify any diabetic supplies. You only need to be sure that the box is intact when it is shipped.

We prioritize your privacy and security. All personal information shared with us is used solely for transaction purposes and is never shared with third parties. Our website employs advanced encryption technologies to ensure data protection.

We understand that it’s not uncommon for our customers to receive shipments with stickers that contain their names or other personal information. If you wish to protect your privacy by removing this information from the box before sending it, we suggest using a permanent marker to mark out the information. Please be aware that if you attempt to remove the sticker from the box, you risk damaging it, which could result in your shipment being rejected. Therefore, it’s essential to take care when handling the box and avoid damaging it in any way.

Selling your unused supplies can help you recoup some of the costs of diabetes care and also support others struggling to afford essential supplies.